Terms and Conditions ibet Casino — The Complete Guide for Malaysian Members

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and ibet casino ("Platform", "we", or "ibet casino") regarding the use of our website, mobile app, and all services provided by us.

These Terms take effect as soon as you access ibetcasino.one, complete account registration, or carry out any transaction on the platform. Continued use of the platform following any amendment to the Terms constitutes acceptance of the updated Terms.

These Terms should be read together with Privacy Policy and Responsible Gaming Guide us, each of which forms part of the overall agreement between you and ibet casino.

To register and use ibet casino's services, you must meet all of the following eligibility requirements:

• Aged at least 18 years of age on the date of registration.
• Have full legal capacity to enter into a binding agreement.
• Not listed on the self-exclusion list of any gambling platform.
• Not an employee, contractor, or immediate family member of an ibet casino employee.
• Register voluntarily and use your own personal funds.

Ibet casino reserves the right to request identity verification documents (KYC) at any time to confirm your eligibility. Documents typically required include a valid national ID, passport, or driving licence, as well as proof of local address.

Providing false or misleading information during registration or the KYC process may result in immediate account termination and forfeiture of all balances in that account.

Each individual is only permitted to hold one (1) active account only at ibet casino. Multiple account ownership by the same individual is strictly prohibited and may result in the termination of all associated accounts as well as forfeiture of bonuses and winnings obtained through those accounts.

You are solely responsible for:

• Keep your account password confidential and do not share it with anyone.
• Protect your device from unauthorized access by others.
• Notify ibet casino immediately if you suspect unauthorized access to your account.
• All activity that occurs in your account, whether carried out by you or any other party using your login credentials.

Ibet casino recommends enabling two-factor authentication (2FA) for an added layer of security on your account. This feature can be activated directly from your account security settings.

Ibet casino accepts a variety of deposit methods suited for users in Malaysia, including FPX, Touch 'n Go eWallet, GrabPay, Boost, and local bank transfers. All deposits are processed within less than 30 seconds for e-wallet methods and within 5 minutes for bank transfers.

• Minimum deposit: RM20 for all payment methods.
• Maximum deposit: Varies by payment method; check the deposit page for details.
• All deposits must be made using a payment method registered in your own name.
• Deposits from third parties or using another person's account are strictly prohibited.
• Ibet casino does not charge any processing fees on member deposits.

If your deposit has not been credited to your account within the stated timeframe, please contact our support team via live chat with proof of your transaction. We will investigate and resolve the issue within 24 working hours.

Members may submit a withdrawal request at any time via the finance section of their account. ibet casino processes withdrawals to local bank accounts within 15 minutes to 2 hours on business days, and within 4 hours on weekends and public holidays.

• Minimum withdrawal: RM50 per transaction.
• Maximum daily withdrawal: RM50,000 (may vary for VIP members).
• Your first withdrawal must use the same method as your first deposit.
• Full KYC verification must be completed before your first withdrawal is processed.
• Ibet casino reserves the right to request additional documents for withdrawals exceeding a certain amount.

If a security check or additional verification is required, ibet casino reserves the right to suspend withdrawal processing until all required verifications are completed. We will notify you of any delays via email or live chat.

All bonuses and promotions offered by ibet casino are subject to the specific terms stated alongside each offer. The general conditions applicable to all bonuses are as follows:

• The welcome bonus is available to new members making their first deposit only.
• Each member is eligible to receive the welcome bonus once only.
• Rollover requirement (wagering requirement) must be met before any winnings from bonus funds can be withdrawn.
• Rollover is calculated based on the total bonus received, or the total deposit plus bonus — as specified in the respective offer's terms.
• The bonus validity period is stated in each promotion's terms and cannot be extended.
• Expired bonuses will be automatically forfeited from the account.
• Bonus abuse, including intentional low-risk wagering to meet rollover requirements, may result in bonus cancellation.

Ibet casino reserves the right to modify, suspend, or terminate any promotion at any time with reasonable notice. ibet casino's decisions regarding bonus eligibility and payouts are final.

For more information on the latest promotional offers, please visit the Promotions us.

All games available at ibet casino — including slots, live casino, poker, and sports betting — are operated in accordance with the rules set by their respective game providers. Detailed rules for each game can be accessed directly from within the game interface.

• The outcome of all games is final once confirmed by the system.
• In the event of a technical interruption during gameplay, the affected spin or bet will be voided and the wager refunded if the spin cannot be completed.
• Ibet casino reserves the right to void any bets suspected of involving fraud, collusion, or exploitation of system bugs.
• The use of assistance software, bots, or any automated system for gameplay is strictly prohibited.
• The RTP (Return to Player) value for each slot game is openly stated in the respective game information.

For Sports Betting, all odds are subject to change until the bet is confirmed. Confirmed bets cannot be cancelled except where the relevant event is postponed or cancelled in accordance with the established rules.

Ibet casino is fully committed to responsible gaming practices. We provide a range of tools and resources to help members maintain control over their gambling activity:

• Deposit limit: Set daily, weekly, or monthly deposit limits through your account settings.
• Loss limit: Limit the amount you can lose within a set period.
• Play time limit: Set a time limit for your gaming sessions.
• Cooling-off period: Take a temporary break from the platform for 24 hours, 7 days, or 30 days.
• Self-exclusion: Exclude yourself entirely from the platform for a minimum period of 6 months.

All limits set take effect immediately upon activation. Limit increases require a waiting period of 24 to 72 hours to take effect, allowing sufficient time for reflection before any changes are implemented.

If you are concerned about your own gambling habits or those of someone you know, we encourage you to read more on the Responsible Gaming us.

You may close your ibet casino account at any time by contacting our support team. Prior to closure, all eligible balances will be processed for withdrawal subject to the fulfilment of any applicable rollover requirements.

Ibet casino reserves the right to suspend or terminate a member's account without prior notice if:

• The member violates any term outlined in this document.
• The member has engaged in fraudulent activity, money laundering, or any other illegal activity.
• The member provided false information during registration or the KYC process.
• The member has opened multiple accounts or used another person's identity.
• The member has abused the bonus system or exploited platform bugs.
• The member behaves abusively, issues threats, or harasses staff or other members.

In the event of termination due to a breach of terms, ibet casino reserves the right to forfeit all bonus balances and winnings obtained through the relevant activity. Original verified deposit funds may be returned at the discretion of management.

Ibet casino is not liable for any loss or damage arising from:

• Service disruptions due to scheduled or unplanned system maintenance.
• Internet connectivity issues or technical problems on the user's end.
• Unauthorised access to your account resulting from your own negligence or disclosure of your login credentials.
• Game outcomes determined based on information available within the platform — all decisions are final.
• Financial losses arising from betting decisions made by the member.

In no event shall the total maximum liability of ibet casino to any member exceed the net deposit amount made by that member in the 30 days preceding the relevant claim.

Ibet casino reserves the right to update or amend these Terms and Conditions at any time. Members will be notified of any material changes via:

• In-platform notice or account login banner.
• An email to your registered address, where the changes are significant.
• Update the "Last updated" date shown at the top of this document.

It is your responsibility to review these Terms and Conditions periodically. Continued use of the platform after any amendments constitutes acceptance of the updated terms. If you do not agree with any amendment, you must stop using the platform and close your account.

These Terms and Conditions and all disputes arising from them are governed by the laws of the jurisdiction where ibet casino holds its operating licence. Any dispute that cannot be resolved mutually shall be referred to a mutually agreed arbitration body.

Before bringing any dispute to an official forum, we encourage you to contact the ibet casino support team first. We are committed to resolving all issues fairly and transparently within a reasonable timeframe.

If any provision in these Terms is found to be invalid or unenforceable, that provision will be reinterpreted or removed as necessary without affecting the validity of the remaining provisions.

For any enquiries regarding these Terms and Conditions, please contact our support team via 24/7 live chat or by email at [email protected].